Telephone Interpreting

When is telephone interpreting useful?

• Telephone interpreting offers instant access to an interpreter who speaks the language you need. You don’t need an appointment – just call us and we’ll put you through to an interpreter right there and then.  
• It allows you to work with people whose first language is not English at any time and from almost any location.
• We can quickly source telephone interpreters including for rare and unusual languages.
• Telephone interpreting is very cost-effective.

What is telephone interpreting?

In telephone interpreting, an interpreter helps two people speaking different languages to communicate with each other.

The interpreter works over the telephone and is not physically present.

You can use telephone interpreting whether or not the client is with you, and when you receive an incoming phone call from a client with limited English proficiency.   

Using telephone interpreting when the client is with you

Using telephone interpreting for incoming phone calls

Using telephone interpreting when the client is not with you