What is Face-to-Face Interpreting?
This is when a linguist is physically present and orally interprets the content of a conversation between an English speaker and a non-English speaker.
Face-to-Face Interpreting facilitates immediate communication between you and your client or patient.
When is it useful?
- Face-to-Face Interpreters are ideal for lengthy, complex interviews, sensitive situations or when dealing with vulnerable people.
- They are commonly used in situations where non-verbal cues are vital for effective communication.
- Face-to-Face Interpreting is the only possible choice when there are several staff and/or service users in the interview room.
Can I use Video Interpreting?
For sensitive issues or when communicating with a child or vulnerable adult about serious safeguarding concerns we recommend you consider Face-to-Face Interpreting.
Video Interpreting can be used for such situations where you consider it to meet your needs.
How to book
We supply interpreters 24/7, 365 days a year. If your booking is not an emergency, please book in advance.
If it’s your first time using a face-to-face interpreter, watch these videos to learn more: