British Sign Language (BSL) Interpreting

What is British Sign Language (BSL)?

British Sign Language (BSL) is the language used by deaf people in the UK.

BSL is a visual language that relies on hand signs, facial expression and body language. It has the same complexity as spoken language, but it does not use the same structure of sentences as in English, including word order.

A BSL interpreter facilitates immediate communication between you and your client or patient.

Communicating through a British Sign Language (BSL) interpreter

Communicating through a British Sign Language (BSL) interpreter

When is it useful?

BSL interpreters allow deaf people whose main language is BSL to communicate in situations where their interlocutors do not speak British Sign Language fluently.

Can I use Video Interpreting?

For sensitive issues or when communicating with a child or vulnerable adult about serious safeguarding concerns we recommend you consider British Sign Language (BSL) Interpreting.

Video Interpreting can be used for such situations where you consider it to meet your needs.

Working with British Sign Language Interpreters

We supply BSL interpreters 24/7, 365 days a year. If your booking is not an emergency, please book in advance.

If it’s your first time using a BSL interpreter, watch this video demo to learn more.

How To Book

  1. Before your call

    1. Confirm that your client requires a British Sign Language interpreter.
    2. Make sure you have your INTRAN ID code.
    3. If you don’t know your ID code, contact the INTRAN Champion within your organisation. They’ll let you know what the code is.

  2. If you don't know who your INTRAN Champion is

    Contact us at intran@norfolk.gov.uk

  3. Call the right number for your location

  4. The operator will ask you these nine questions:

    1. What is your ID code?
    2. What is the name of your organisation?  
    3. What is your department’s name?  
    4. What is your name?  
    5. What is the date, time, duration and location for the booking?
    6. What contact details can we use on the day?  
    7. What language do you require?    
    8. What is the purpose of the interview?
    9. Do you have any specific booking requirements?

  5. You’ll receive a booking confirmation.